You will receive a confirmation e-mail from us once your order has been dispatched, including the expected delivery date. We aim to deliver all standard orders within 3-4 working days nationwide.
Deliveries may take longer during sale periods or other busy periods. If you have not received your delivery within 7 working days (Saturday & Sunday not included), please contact us with your tracking/reference number. All deliveries are handled by a reliable and professional courier to avoid any delays or damages.
Delivery costs vary, depending on what you have ordered, where you ordered the items from, the delivery address and the delivery method you have selected. We will calculate the delivery costs for you during the checkout process. Your order will be dispatched once full payment has been received. Please contact us for specific delivery rates for locations where the rates are unclear. All orders processed before 12pm should be dispatched the same day and all orders processed after 12pm should be dispatched on the next working day.
The couriers will contact you before delivery to arrange a suitable day and time for delivery. Unless arranged otherwise you can expect delivery as stated above.
We are unable to change your delivery address once an order has been dispatched.
Courier delivery: A signature is required on courier delivery. If you are not present at the delivery address at the time of delivery the couriers will not deliver the items and they will contact you by phone to arrange an alternative delivery date.